{"id":4001,"date":"2024-01-23T14:25:20","date_gmt":"2024-01-23T19:25:20","guid":{"rendered":"https:\/\/us.etg-it.com\/2024\/01\/23\/global-state-of-customer-service-sophistication-2\/"},"modified":"2024-01-23T14:25:20","modified_gmt":"2024-01-23T19:25:20","slug":"global-state-of-customer-service-sophistication-2","status":"publish","type":"post","link":"https:\/\/us.etg-it.com\/2024\/01\/23\/global-state-of-customer-service-sophistication-2\/","title":{"rendered":"Global State of Customer Service Sophistication"},"content":{"rendered":"<p>When 96% of customers will leave a company that delivers poor service, it&#8217;s vital to constantly be rethinking how you can level up to meet customers&#8217; demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, &#8220;Global State of Customer Service Sophistication.&#8221;  Download you for free copy for insight, including an overview of Microsoft&#8217;s innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.<\/p>\n<p><a href=\"https:\/\/stuf.in\/bd7pbe\" target=\"_blank\" rel=\"noopener\">View: Global State of Customer Service Sophistication<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your customers are raising the bar on service expectations. How can you meet them? Download this whitepaper for insight on Microsoft&#8217;s Service Sophistication Model and how it helps transform customer experiences. @Microsoft Dynamics 365<\/p>\n","protected":false},"author":1,"featured_media":4000,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v21.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Global State of Customer Service Sophistication - ETG Consulting US<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/us.etg-it.com\/2024\/01\/23\/global-state-of-customer-service-sophistication-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global State of Customer Service Sophistication\" \/>\n<meta property=\"og:description\" content=\"Your customers are raising the bar on service expectations. 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