{"id":4381,"date":"2023-12-12T11:25:59","date_gmt":"2023-12-12T19:25:59","guid":{"rendered":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/"},"modified":"2023-12-12T11:25:59","modified_gmt":"2023-12-12T19:25:59","slug":"national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365","status":"publish","type":"post","link":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/","title":{"rendered":"National Housing Company offers fully automated smart customer journeys with Dynamics 365"},"content":{"rendered":"

Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

How would your business benefit from a 95% leap in customer satisfaction? Start a conversation in the comments and get lessons learned ? by the National Housing Company when it deployed @Microsoft Dynamics 365 to reshape customer journeys. Read the story ? and DM us to discuss how else you can benefit from Dynamics 365 by improving process efficiencies, decision making and more. @Microsoft Dynamics 365<\/p>\n","protected":false},"author":1,"featured_media":4380,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"yoast_head":"\nNational Housing Company offers fully automated smart customer journeys with Dynamics 365 - ETG Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"National Housing Company offers fully automated smart customer journeys with Dynamics 365 - ETG Consulting\" \/>\n<meta property=\"og:description\" content=\"How would your business benefit from a 95% leap in customer satisfaction? Start a conversation in the comments and get lessons learned ? by the National Housing Company when it deployed @Microsoft Dynamics 365 to reshape customer journeys. Read the story ? and DM us to discuss how else you can benefit from Dynamics 365 by improving process efficiencies, decision making and more. @Microsoft Dynamics 365\" \/>\n<meta property=\"og:url\" content=\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/\" \/>\n<meta property=\"og:site_name\" content=\"ETG Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-12T19:25:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/etg-it.ca\/wp-content\/uploads\/2023\/12\/12813400796578b3c75220e604867115.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"480\" \/>\n\t<meta property=\"og:image:height\" content=\"270\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/etg-it.ca\/#\/schema\/person\/a9e5d0ffe224f1dbb689231cfb8f4df5\"},\"headline\":\"National Housing Company offers fully automated smart customer journeys with Dynamics 365\",\"datePublished\":\"2023-12-12T19:25:59+00:00\",\"dateModified\":\"2023-12-12T19:25:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/\"},\"wordCount\":75,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/etg-it.ca\/#organization\"},\"articleSection\":[\"Business\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/\",\"url\":\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/\",\"name\":\"National Housing Company offers fully automated smart customer journeys with Dynamics 365 - ETG Consulting\",\"isPartOf\":{\"@id\":\"https:\/\/etg-it.ca\/#website\"},\"datePublished\":\"2023-12-12T19:25:59+00:00\",\"dateModified\":\"2023-12-12T19:25:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/etg-it.ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"National Housing Company offers fully automated smart customer journeys with Dynamics 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/etg-it.ca\/#website\",\"url\":\"https:\/\/etg-it.ca\/\",\"name\":\"ETG Consulting\",\"description\":\"Microsoft Dynamics 365\",\"publisher\":{\"@id\":\"https:\/\/etg-it.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/etg-it.ca\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/etg-it.ca\/#organization\",\"name\":\"ETG Consulting\",\"url\":\"https:\/\/etg-it.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/etg-it.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/etg-it.ca\/wp-content\/uploads\/2018\/09\/etg-consulting-logos-e1536441993524.jpg\",\"contentUrl\":\"https:\/\/etg-it.ca\/wp-content\/uploads\/2018\/09\/etg-consulting-logos-e1536441993524.jpg\",\"width\":250,\"height\":116,\"caption\":\"ETG Consulting\"},\"image\":{\"@id\":\"https:\/\/etg-it.ca\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/etg-consulting\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/etg-it.ca\/#\/schema\/person\/a9e5d0ffe224f1dbb689231cfb8f4df5\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/etg-it.ca\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d8982c516c8e0f2febac5a1b2ee03859?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d8982c516c8e0f2febac5a1b2ee03859?s=96&d=mm&r=g\",\"caption\":\"admin\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"National Housing Company offers fully automated smart customer journeys with Dynamics 365 - ETG Consulting","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/","og_locale":"en_US","og_type":"article","og_title":"National Housing Company offers fully automated smart customer journeys with Dynamics 365 - ETG Consulting","og_description":"How would your business benefit from a 95% leap in customer satisfaction? Start a conversation in the comments and get lessons learned ? by the National Housing Company when it deployed @Microsoft Dynamics 365 to reshape customer journeys. Read the story ? and DM us to discuss how else you can benefit from Dynamics 365 by improving process efficiencies, decision making and more. @Microsoft Dynamics 365","og_url":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/","og_site_name":"ETG Consulting","article_published_time":"2023-12-12T19:25:59+00:00","og_image":[{"width":480,"height":270,"url":"https:\/\/etg-it.ca\/wp-content\/uploads\/2023\/12\/12813400796578b3c75220e604867115.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#article","isPartOf":{"@id":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/"},"author":{"name":"admin","@id":"https:\/\/etg-it.ca\/#\/schema\/person\/a9e5d0ffe224f1dbb689231cfb8f4df5"},"headline":"National Housing Company offers fully automated smart customer journeys with Dynamics 365","datePublished":"2023-12-12T19:25:59+00:00","dateModified":"2023-12-12T19:25:59+00:00","mainEntityOfPage":{"@id":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/"},"wordCount":75,"commentCount":0,"publisher":{"@id":"https:\/\/etg-it.ca\/#organization"},"articleSection":["Business"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/","url":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/","name":"National Housing Company offers fully automated smart customer journeys with Dynamics 365 - ETG Consulting","isPartOf":{"@id":"https:\/\/etg-it.ca\/#website"},"datePublished":"2023-12-12T19:25:59+00:00","dateModified":"2023-12-12T19:25:59+00:00","breadcrumb":{"@id":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/etg-it.ca\/2023\/12\/12\/national-housing-company-offers-fully-automated-smart-customer-journeys-with-dynamics-365\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/etg-it.ca\/"},{"@type":"ListItem","position":2,"name":"National Housing Company offers fully automated smart customer journeys with Dynamics 365"}]},{"@type":"WebSite","@id":"https:\/\/etg-it.ca\/#website","url":"https:\/\/etg-it.ca\/","name":"ETG Consulting","description":"Microsoft Dynamics 365","publisher":{"@id":"https:\/\/etg-it.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/etg-it.ca\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/etg-it.ca\/#organization","name":"ETG Consulting","url":"https:\/\/etg-it.ca\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/etg-it.ca\/#\/schema\/logo\/image\/","url":"https:\/\/etg-it.ca\/wp-content\/uploads\/2018\/09\/etg-consulting-logos-e1536441993524.jpg","contentUrl":"https:\/\/etg-it.ca\/wp-content\/uploads\/2018\/09\/etg-consulting-logos-e1536441993524.jpg","width":250,"height":116,"caption":"ETG Consulting"},"image":{"@id":"https:\/\/etg-it.ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/etg-consulting\/"]},{"@type":"Person","@id":"https:\/\/etg-it.ca\/#\/schema\/person\/a9e5d0ffe224f1dbb689231cfb8f4df5","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/etg-it.ca\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d8982c516c8e0f2febac5a1b2ee03859?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d8982c516c8e0f2febac5a1b2ee03859?s=96&d=mm&r=g","caption":"admin"}}]}},"_links":{"self":[{"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/posts\/4381"}],"collection":[{"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/comments?post=4381"}],"version-history":[{"count":0,"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/posts\/4381\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/media\/4380"}],"wp:attachment":[{"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/media?parent=4381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/categories?post=4381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/etg-it.ca\/wp-json\/wp\/v2\/tags?post=4381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}