{"id":4337,"date":"2023-10-31T07:33:06","date_gmt":"2023-10-31T14:33:06","guid":{"rendered":"https:\/\/etg-it.ca\/2023\/10\/31\/global-state-of-customer-service-sophistication-2\/"},"modified":"2023-10-31T07:33:06","modified_gmt":"2023-10-31T14:33:06","slug":"global-state-of-customer-service-sophistication-2","status":"publish","type":"post","link":"https:\/\/etg-it.ca\/2023\/10\/31\/global-state-of-customer-service-sophistication-2\/","title":{"rendered":"Global State of Customer Service Sophistication"},"content":{"rendered":"

Microsoft’s “Global State of Customer Service Sophistication” explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave due to subpar service, the whitepaper provides actionable steps you can take today the sophistication of your customer service experiences. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions.<\/p>\n

View: Global State of Customer Service Sophistication<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

If you agree one subpar customer service is one too many, read this @Microsoft whitepaper, “Global State of Customer Service Sophistication.” It provides insight on customer loyalty risk factors and how you can address them with strategies and technology for modernizing service experiences. Download it here. ?<\/p>\n","protected":false},"author":1,"featured_media":4336,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"\nGlobal State of Customer Service Sophistication - ETG Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/etg-it.ca\/2023\/10\/31\/global-state-of-customer-service-sophistication-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global State of Customer Service Sophistication - ETG Consulting\" \/>\n<meta property=\"og:description\" content=\"If you agree one subpar customer service is one too many, read this @Microsoft whitepaper, "Global State of Customer Service Sophistication." 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