{"id":3572,"date":"2021-05-31T15:17:59","date_gmt":"2021-05-31T22:17:59","guid":{"rendered":"https:\/\/etg-it.ca\/?p=3572"},"modified":"2021-06-19T13:56:02","modified_gmt":"2021-06-19T20:56:02","slug":"implement-cloud-solutions","status":"publish","type":"post","link":"https:\/\/etg-it.ca\/2021\/05\/31\/implement-cloud-solutions\/","title":{"rendered":"Adopt a cloud mindset &#8211;(1) Focus on business value"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e8eaf0;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><h4>The cloud\u2014the constellation of connected servers, data warehouses, and associated software and services\u2014is at the core of a digital transformation strategy.<\/h4>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:66.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.88%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.88%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-end\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:33.333333333333% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 5.76%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 5.76%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-start\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-6 fusion-content-boxes-1 content-boxes-timeline-vertical content-left content-boxes-timeline-layout content-boxes-icon-with-title fusion-delayed-animation\" data-animation-delay=\"350\" data-animationOffset=\"100%\" style=\"margin-top:15px;margin-bottom:15px;\"><style type=\"text\/css\">.fusion-content-boxes-1 .heading .content-box-heading {color:#000000;}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover:after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover:before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .icon .circle-no,\n\t\t\t\t\t.fusion-content-boxes-1 .heading .heading-link:hover .content-box-heading {\n\t\t\t\t\t\tcolor: #ffa737;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .icon .circle-no {\n\t\t\t\t\t\tcolor: #ffa737 !important;\n\t\t\t\t\t}.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button {background: #ffb251;color: #ffffff;}.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button .fusion-button-text {color: #ffffff;}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon > span {\n\t\t\t\t\t\tbackground-color: transparent !important;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .icon > span {\n\t\t\t\t\t\tborder-color: #ffa737 !important;\n\t\t\t\t\t}<\/style><div class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#2d86ce;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Adopt a cloud mindset<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#2d86ce;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Cloud implementation<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#2d86ce;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Customize and extend cloud applications<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-4 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#2d86ce;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Operate in the cloud<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-5 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#2d86ce;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Evergreen cloud<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-6 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#2d86ce;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Upgrade from on-premises to the cloud<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><style type=\"text\/css\">\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .heading-link:hover .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box:hover .heading-link .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .icon i.circle-yes {\n\t\t\t\t\t\t\tbackground-color: transparent !important;\n\t\t\t\t\t\t\tborder-color: #ffa737 !important;\n\t\t\t\t\t\t}<\/style><div class=\"fusion-clearfix\"><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:33.333333333333% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 5.76%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 5.76%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_3 2_3 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><p>Organizations of all sizes recognize that the cloud is the fastest way to modernize their operations to increase efficiency while better serving customers. For many organizations, the shift to the cloud simply means running their applications in a public cloud infrastructure instead of the traditional on-premises datacenter. For other organizations, however, a software as a service (SaaS) model that uses cloud applications as well as the underlying cloud platform is a quicker path to digital transformation.<\/p>\n<p>Whatever model an organization chooses, we find that the key to success isn\u2019t what implementation looks like, but rather how leaders, architects, and entire companies approach the digital transformation journey. Success in the cloud isn\u2019t just about the technology or the features available\u2014it\u2019s about the organizational mindset. For a successful digital transformation, your organization must prepare for changes that span the entire enterprise to include organizational structure, processes, people, culture, and leadership. It\u2019s as much a leadership and social exercise as it is a technical exercise.<\/p>\n<p>we provide a perspective on what to expect when implementing your cloud solution using Microsoft Dynamics 365. We introduce principles relevant to any SaaS application. Concepts introduced here are elaborated on in subsequent chapters. We hope these principles help you set your course and guide you in your leap into the cloud.<\/p>\n<p>We start by addressing how to develop a cloud mindset in an organization, which is foundational to your digital transformation. Then we delve into factors to consider and understand before you shift to a shared public cloud from an on-premises setup. These include how the shift will impact controls you have in place and how to think differently about scalability, performance, shared resources, and more. After that, we discuss the principles around customization and extending cloud apps. Finally, we explore the operating model, always up-to date evergreen cloud models, and the options to migrate to the Dynamics 365 cloud from on-premises.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:66.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.88%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.88%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-1\"><div class=\"fusion-section-separator-svg\" style=\"border-top:1px solid #e8eaf0;\"><div class=\"divider-candy-arrow top\" style=\"bottom:0px;border-bottom-color: #ffffff;\"><\/div><div class=\"divider-candy top\" style=\"top:-21px;border-bottom:1px solid #e8eaf0;border-left:1px solid #e8eaf0;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\" style=\"height:1px;\"><\/div><\/div><style type=\"text\/css\">.fusion-section-separator-1 .fusion-section-separator-svg {margin-left:1.92%;margin-right:1.92%;}@media only screen and (max-width:1024px) {.fusion-section-separator-1 .fusion-section-separator-svg {margin-left:1.92%;margin-right:1.92%;}}@media only screen and (max-width:640px) {.fusion-section-separator-1 .fusion-section-separator-svg {margin-left:1.92%;margin-right:1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-4{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-4 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e8eaf0;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><h3 class=\"\" style=\"text-align: center; font-size: 28px; --fontsize: 28; line-height: 1.3; --minfontsize: 28;\" data-fusion-font=\"true\" data-fontsize=\"28\" data-lineheight=\"36.4px\"><\/h3>\n<h2 style=\"text-align: center; font-size: 36px; --fontsize: 35; line-height: 1.12; --minfontsize: 28; letter-spacing: normal; color: #2d86ce;\">Adopt a cloud mindset<\/h2>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-5{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-5 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-start\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-6 fusion-content-boxes-2 content-boxes-timeline-vertical content-left content-boxes-timeline-layout content-boxes-icon-with-title fusion-delayed-animation\" data-animation-delay=\"350\" data-animationOffset=\"100%\" style=\"margin-top:15px;margin-bottom:15px;\"><style type=\"text\/css\">.fusion-content-boxes-2 .heading .content-box-heading {color:#000000;}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover:after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover:before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .icon .circle-no,\n\t\t\t\t\t.fusion-content-boxes-2 .heading .heading-link:hover .content-box-heading {\n\t\t\t\t\t\tcolor: #ffa737;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .icon .circle-no {\n\t\t\t\t\t\tcolor: #ffa737 !important;\n\t\t\t\t\t}.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button {background: #ffb251;color: #ffffff;}.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button .fusion-button-text {color: #ffffff;}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon > span {\n\t\t\t\t\t\tbackground-color: transparent !important;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .icon > span {\n\t\t\t\t\t\tborder-color: #ffa737 !important;\n\t\t\t\t\t}<\/style><div class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#2d86ce;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Adopt a cloud mindset<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#ffffff;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Cloud implementation<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#ffffff;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Customize and extend cloud applications<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-4 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#ffffff;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Operate in the cloud<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-5 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#ffffff;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Evergreen cloud<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-6 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-slide fusion-animated\" style=\"background-color:rgba(255,255,255,0);\" data-animationType=\"fadeIn\" data-animationDuration=\"0.25\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\" style=\"margin-top:27px;\"><div class=\"icon\" style=\"margin-top:-27px;margin-bottom:-27px;-webkit-animation-duration: 350ms;animation-duration: 350ms;\"><i style=\"border-color:rgba(255,255,255,0);border-width:0px;background-color:rgba(255,255,255,0);box-sizing:content-box;height:72px;width:72px;line-height:72px;border-radius:50%;color:#ffffff;font-size:36px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-circle fas circle-yes\"><\/i><\/div><h6 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Upgrade from on-premises to the cloud<\/h6><\/div><div class=\"content-box-shortcode-timeline-vertical\" style=\"border-color:rgba(255,255,255,0);left:51px;top:36px;-webkit-transition-duration: 350ms;animation-duration: 350ms;\"><\/div><\/div><\/div><style type=\"text\/css\">\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .heading-link:hover .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box:hover .heading-link .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .icon i.circle-yes {\n\t\t\t\t\t\t\tbackground-color: transparent !important;\n\t\t\t\t\t\t\tborder-color: #ffa737 !important;\n\t\t\t\t\t\t}<\/style><div class=\"fusion-clearfix\"><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-6{width:33.333333333333% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-6 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 5.76%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 5.76%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-6{width:100% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-6{width:100% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_3 2_3 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-4\"><p>Embracing change is a common theme, but infusing it throughout your organization is vital to your digital transformation journey. Therefore, we include it as a thread that runs throughout this chapter and book. Adopting the cloud mindset is also an intentional way to help organizations break the mold and think differently about how applications are designed, developed, secured, and managed in the cloud.<\/p>\n<p>First, let\u2019s understand the \u201cwhy\u201d behind the pervasive adoption of SaaS business applications by organizations across the globe. Traditional approaches to business applications mostly involve the IT department building a custom application or using an off-the-shelf product augmented with customizations to meet the specific business requirements. The typical approach includes phases to gather requirements, build, go live, operate, and then follow the change management process to request changes or add new features. The IT department has full control of the application, change process, releases, updates, infrastructure, and everything needed to keep the solution running for years.<\/p>\n<p>On the surface, this sounds ideal. It has been the standard operating model for deploying and operating business applications. This way of working, however, is losing relevance in today\u2019s fast-paced world of shifting supply chains and evolving customer needs and expectations.<\/p>\n<p>Application development and deployment was disrupted not necessarily because of the cloud or new technology\u2014the undercurrent that made the cloud pervasive was the changing landscape of business. Unharnessed data from ubiquitous smart and IoT devices and other sources fueled startups that disrupted whole industries seemingly overnight. With that, the average lifespan of companies plummeted. This inflection made the survival of a business dependent on delivering the best product, the best customer experiences, and constant innovation to meet ever-growing expectations. This new business arena means businesses must change more often, evolve their processes more quickly, and become more data driven to understand customer needs, pain points, and preferences.<\/p>\n<p>The changes we\u2019re talking about aren\u2019t triggered by the cloud or technology. These are thrust upon us by the changing business landscape. Adopting a cloud mindset, then, is about transforming your processes, people, culture, and leadership in such a way that your organization can embrace change quickly and successfully. We believe the fundamental organizational characteristics that will determine success in this environment come down to focusing on delivering business value through a secure cloud technology platform. This includes the ability to harness the data that is captured to generate insights and actions. This platform will also rely on automation to quickly react to changing needs. In this section, we explore these organizational characteristics that help drive the cloud-first mindset to achieve digital transformation.<\/p>\n<\/div><div class=\"fusion-text fusion-text-5\"><p>Focus on business value<br \/>\nTechnology is a ubiquitous force that influences almost every business. Indeed, the IT department within a bank or a manufacturing company may be larger than entire tech companies. Understanding how technology affects customers and business is important to help any company survive and thrive. It\u2019s also important to not let technology hinder growth or impede business.<\/p>\n<p>The role of technology is to deliver business value by driving efficiency. However, we often see enterprises whose technological landscape has become so large and complex over the years that they fail to deliver the agility demanded by the business. The IT departments are consumed with dealing with the complexity of software compatibility, update cycles, end of life deadlines, aging infrastructure, and antiquated security policies with little time to focus on delivering business value.<\/p>\n<p>An evergreen SaaS cloud approach to your business application, however, takes away much of the infrastructure and operational IT effort to keep the servers running, software patched, and other routine tasks, and turns the focus of IT on the business. Operating in the cloud doesn\u2019t mean there are no operational responsibilities, environment management, updates to SaaS services, feature deprecations, user communications, or coordinating change management for enhancements and new capabilities, monitoring, and support. These functions are all still required, but with a key difference: IT is now much closer to the business application layer and has a greater opportunity to focus their energy on delivering positive business outcomes.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-7{width:66.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-7 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.88%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.88%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-7{width:100% !important;order : 0;}.fusion-builder-column-7 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-7{width:100% !important;order : 0;}.fusion-builder-column-7 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-6\"><p style=\"font-family: Mukta; font-weight: 200; font-size: 25px; line-height: 46px; color: #2d86ce;\" data-fusion-font=\"true\" data-fusion-google-font=\"Mukta\" data-fusion-google-variant=\"200\"><i><span style=\"line-height: 75px; font-size: 45px;\" data-fusion-font=\"true\">IT has a greater opportunity to focus on delivering positive business outcomes.<\/span><\/i><\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:200px;margin-bottom:200px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-7\"><p style=\"font-family: Mukta; font-weight: 200; font-size: 25px; line-height: 46px; color: #2d86ce;\" data-fusion-font=\"true\" data-fusion-google-font=\"Mukta\" data-fusion-google-variant=\"200\"><i><span style=\"line-height: 75px; font-size: 45px;\" data-fusion-font=\"true\">Automate the routine tasks so you can focus on creative, more challenging work.<\/span><\/i><\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:200px;margin-bottom:200px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-8\"><p style=\"font-family: Mukta; font-weight: 200; font-size: 25px; line-height: 46px; color: #2d86ce;\" data-fusion-font=\"true\" data-fusion-google-font=\"Mukta\" data-fusion-google-variant=\"200\"><i><span style=\"line-height: 75px; font-size: 45px;\" data-fusion-font=\"true\">Decision-making around digital transformation now carries existential consequences.<\/span><\/i><\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-8{width:33.333333333333% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-8 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 5.76%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 5.76%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-8{width:100% !important;order : 0;}.fusion-builder-column-8 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-8{width:100% !important;order : 0;}.fusion-builder-column-8 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_2_3 2_3 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:20px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:0px!important; margin-right:0px!important;margin-bottom:20px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"margin-top:10px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h4 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;color:#2d86ce;--fontSize:24;line-height:1.4;\">Focus on business value<\/h4><\/div><div class=\"fusion-text fusion-text-9\"><p>Technology is a ubiquitous force that influences almost every business. Indeed, the IT department within a bank or a manufacturing company may be larger than entire tech companies. Understanding how technology affects customers and business is important to help any company survive and thrive. It\u2019s also important to not let technology hinder growth or impede business.<\/p>\n<p>The role of technology is to deliver business value by driving efficiency. However, we often see enterprises whose technological landscape has become so large and complex over the years that they fail to deliver the agility demanded by the business. The IT departments are consumed with dealing with the complexity of software compatibility, update cycles, end of life deadlines, aging infrastructure, and antiquated security policies with little time to focus on delivering business value.<\/p>\n<p>An evergreen SaaS cloud approach to your business application, however, takes away much of the infrastructure and operational IT effort to keep the servers running, software patched, and other routine tasks, and turns the focus of IT on the business. Operating in the cloud doesn\u2019t mean there are no operational responsibilities, environment management, updates to SaaS services, feature deprecations, user communications, or coordinating change management for enhancements and new capabilities, monitoring, and support. These functions are all still required, but with a key difference: IT is now much closer to the business application layer and has a greater opportunity to focus their energy on delivering positive business outcomes.<\/p>\n<\/div><div class=\"fusion-text fusion-text-10\"><p>Traditionally, business applications depict a set of key business processes that allows the users to capture, track, and report on the process and its progress. These business processes usually take the form of having a user interface (UI) built on top of an underlying data store to capture or display the information from the database. These \u201cforms over data\u201d software applications can help organizations keep track of information and make it easily available through reports. However, from an end user\u2019s perspective, they\u2019re a data capture tool that doesn\u2019t really help them do their job any faster or better. This design of business applications<br \/>\nhasn\u2019t changed in decades. It\u2019s an outdated model that doesn\u2019t bring any additional value to the business or to the end user, and doesn\u2019t differentiate a business\u2019s offerings and customer experience from their competition, which is likely following a similar outdated approach.<\/p>\n<\/div><div class=\"fusion-text fusion-text-11\"><p>Additionally, on an individual level, we want to automate routine, boring tasks and focus on more creative, challenging work. IT has a greater opportunity to focus on delivering positive business outcomes.<\/p>\n<p>For example, take a point-of-sale application that helps you address your customer by first name and provides them personalized relevant offers based on their loyalty, or recommends products based on their purchase history and Artificial Intelligence (AI). This will be better received by your employees and customers than an application that can barely determine if a product is in stock or not. Simply offering the best deal or best quality product isn\u2019t enough in today\u2019s hyper-competitive environment. To win, you need to differentiate between your customers, respond to their unique behaviors, and react to fluctuating market demands.<\/p>\n<\/div><div class=\"fusion-text fusion-text-12\"><p>Businesses likely already have the data to do this, but may lack the technology to turn data into practical insight. For example, Dynamics 365 Commerce taps your systems to gather customer intelligence from a myriad of sources (such as social media activity, online browsing habits, and in-store purchases) and presents it so that you can shape your service accordingly. You can then manage product recommendations, unique promotions, and tailored communications, and distribute them across all channels via the platform.<\/p>\n<\/div><div class=\"fusion-text fusion-text-13\"><p>Dynamics 365 applications are focused on delivering value to the business and empowering end users, changing the business application industry paradigm by forcing every business to innovate faster.<\/p>\n<p>The \u201cIf it ain\u2019t broke, don\u2019t fix it\u201d mentality common in large organizations, where business applications can remain unchanged for up to 10 years, puts the enterprise at risk. Unless your business is a monopoly and can sustain without investing in technology, the hard reality is most businesses today won\u2019t survive without strategic plans for digital transformation.<\/p>\n<p>You need to ask yourself some questions:<br \/>\n\u25aa Has the rest of your industry not transformed and embraced technology?<br \/>\n\u25aa Do your customers demand a better and faster process?<br \/>\n\u25aa Is your competition growing their market share by eating into yours?<br \/>\n\u25aa Does your competition have a better Net Promoter Score (NPS)?<\/p>\n<\/div><div class=\"fusion-text fusion-text-14\"><p>If you answered yes to most or if you don\u2019t know the answers, your business might be failing to adapt and react to changes in customer behavior and expectations.\u00a0 Businesses that don\u2019t invest in technology will face challenging disruptive competitors, either global behemoths or innovative startups. You need digital\u00a0 transformation technology that gives you the command of three essentials: deep, cross-channel customer insight; synchronized operations from front end to back end; and scalability to drive rich experiences as needed.<\/p>\n<p>Decision-making around such technology now carries existential consequences. Lack of strategic visionary thinking, long-term planning, and matching investments can prove to be catastrophic.<\/p>\n<\/div><div class=\"fusion-text fusion-text-15\"><p>The critical point is your business application shouldn\u2019t be designed and deployed with an expectation that it will remain unchanged for long periods of time. Instead, the core design principle for business applications should be ease of change. You should take advantage of the wonders of automation to deliver changes as often as daily and weekly, at the whim of business. This continuous development philosophy is core to a Dynamics 365 SaaS application with weekly maintenance updates and multiple waves of new features delivered every year. Realizing the value of these cloud applications, therefore, is about adopting the latest best-in-class capabilities, continuously delivered. With this new mindset, SaaS services aren\u2019t just used to meet business requirements\u2014they\u2019re helping drive business value and adoption.<\/p>\n<\/div><div class=\"fusion-text fusion-text-16\"><p>Increasingly, technology is becoming so powerful and democratized that non-developers and people with no formal training in software development are empowered to build applications, create workflows that automate their work, and use machine learning with ready-made AI models to analyze data. This concept of citizen application development has drastically transformed businesses, where end users are developing solutions to solve business problems and sharing these applications with colleagues. This organic approach to app development has short-circuited the application development lifecycle, helping address the perennial issue of software adoption.<br \/>\nThese scenarios all help illustrate how a transition to the cloud can play an instrumental role in refocusing technology to deliver business value.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-9{width:66.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-9 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.88%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.88%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-9{width:100% !important;order : 0;}.fusion-builder-column-9 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-9{width:100% !important;order : 0;}.fusion-builder-column-9 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-2\"><div class=\"fusion-section-separator-svg\" style=\"border-top:1px solid #e8eaf0;\"><div class=\"divider-candy-arrow top\" style=\"bottom:0px;border-bottom-color: #ffffff;\"><\/div><div class=\"divider-candy top\" style=\"top:-21px;border-bottom:1px solid #e8eaf0;border-left:1px solid #e8eaf0;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\" style=\"height:1px;\"><\/div><\/div><style type=\"text\/css\">.fusion-section-separator-2 .fusion-section-separator-svg {margin-left:1.92%;margin-right:1.92%;}@media only screen and (max-width:1024px) {.fusion-section-separator-2 .fusion-section-separator-svg {margin-left:1.92%;margin-right:1.92%;}}@media only screen and (max-width:640px) {.fusion-section-separator-2 .fusion-section-separator-svg {margin-left:1.92%;margin-right:1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-10{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-10 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-10{width:100% !important;order : 0;}.fusion-builder-column-10 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-10{width:100% !important;order : 0;}.fusion-builder-column-10 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":3599,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,15],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - 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