Setting clear expectations and performance goals for cloud infrastructure is critical to its success. Experts in cloud infrastructure strategy and implementation, ETG Consulting can help establish goals and identify opportunities and areas for improvement to maximize the value of your cloud infrastructure investment and ensure it meets the needs of users and customers. Receive a free Cloud Readiness Assessment when you schedule direct.
Why is now a good time to move to cloud contact centers? This blog provides an outlook on the cloud's ability to deliver better personalized experiences faster and more cost-effectively. Read the blog to explore the opportunities.
How can you increase incremental operating profit and productivity at your organization? A Forrester TEI study shows Microsoft Dynamics 365 Sales helps with both while also decreasing onboard time. How does that translate into ROI. Download your free copy of the report, "The Total Economic ImpactTM of Microsoft Dynamics 365 Sales." @Microsoft Dynamics 365
Understanding the reliability of your cloud infrastructure is essential to identifying opportunities, areas for improvement and risks. In addition, it can help you establish performance goals to ensure your cloud infrastructure meets the needs of users and customers. Experts in cloud infrastructure planning and implementation, ETG Consulting can help you assess the reliability of yours. Receive a Complimentary Cloud Reliability Consultation when you schedule direct.
What is the value of moving to the #cloud? Give us your thoughts in the comments. @Microsoft CTO top lists 5 in this blog.
With @Microsoft Dynamics 365, Lynk & Co is able to transformits service model by offering unique and highly personalized experiences for customers. Get the story about its journey to elevated innovation and customer-centricity.
See how to transform customer experience with real-time data analysis delivered by Microsoft Dynamics 365 Customer Insights. Watch the video for a quick look at how it streamlines content creation, uses AI and delivers customer insights with Copilot. A must-watch for teams wanting to get ahead! @Microsoft Dynamics 365
How do you address frontline workers' stress? How do you help them see the light at the end of the tunnel — especially workers who may feel undervalued? Consider sharing what works for you. ETG Consulting recommends also considering @Microsoft Teams for Retail to start building a supportive culture. Read this blog for insight and contact a ETG Consulting Microsoft Teams expert to discuss next steps.
If you agree one subpar customer service is one too many, read this @Microsoft whitepaper, "Global State of Customer Service Sophistication." It provides insight on customer loyalty risk factors and how you can address them with strategies and technology for modernizing service experiences. Download it here. ?
Your frontline workers have come through for you. Are you coming through for them? Start creating an operating model and culture that attracts the best managers and employees. Download the @Microsoft report and then get in touch for a one-on-one walk through from a ETG Consulting Microsoft Teams expert. @Microsoft #MSRetail #RetailTech
